OM TOURS & Travels Terms & Conditions
Last Updated: October 02, 2026
These Terms & Conditions govern your use of the OM Tours & Travels website and your interaction with our taxi and travel services. By using this website or requesting our services, you agree to these terms.
1. Our Services
OM Tours & Travels provides taxi and travel-related services from Jaipur, including local sightseeing, airport transfers, outstation travel and Rajasthan tour services.
Availability of a particular vehicle, route or service may depend on the requested date, location and operational conditions.
2. Booking Confirmation
A booking request does not automatically mean that a service has been confirmed. A booking becomes confirmed when the required details have been received and the booking has been accepted by OM Tours & Travels.
3. Customer Information
Customers should provide accurate information including contact details, pickup location, destination, travel date and other information required to arrange the service.
Incorrect or incomplete information may affect the ability to provide the requested service.
4. Fares and Charges
Fares displayed on the website are provided for general information and may depend on the route, vehicle, distance, duration, travel requirements and other applicable charges.
The final fare or applicable charges should be confirmed at the time of booking.
5. Travel Timing
Pickup and travel times may be affected by traffic, weather, road conditions, route restrictions, public events, vehicle conditions and other circumstances beyond reasonable control.
6. Vehicle Availability
Vehicle availability depends on the requested date and operational requirements. Where necessary, a suitable alternative vehicle may be discussed with the customer.
7. Customer Conduct
Customers are expected to behave respectfully toward drivers, other passengers and property. Illegal, dangerous or abusive behaviour is not permitted.
8. Luggage and Personal Belongings
Customers are responsible for their personal belongings and should check the vehicle before leaving it.
Luggage capacity depends on the vehicle selected and the number of passengers.
9. Cancellation and Refunds
Cancellation and refund requests are handled according to our Refund Policy and the circumstances of the booking.
Any applicable cancellation charges or non-refundable costs will be communicated where relevant.
10. Website Information
We make reasonable efforts to keep website information useful and current. However, fares, routes, vehicle availability, service details and other information may change without prior notice.
11. Third-Party Websites
The website may contain links to third-party websites or services. We do not control those websites and are not responsible for their content, availability, terms or privacy practices.
12. Website Availability
We do not guarantee that the website will always be available, uninterrupted or free from technical errors. Temporary interruptions may occur because of maintenance, hosting problems, network issues or other circumstances.
13. Prohibited Website Use
You must not use this website for unlawful activities, attempts to gain unauthorised access, distributing malicious software, misleading other users or interfering with website operation.
14. Changes to These Terms
We may update these Terms & Conditions when our services, website or business practices change. The updated terms will be published on this page.
15. Contact
For questions regarding these Terms & Conditions, please contact:
OM Tours & TravelsB-76, Opposite SJ Public School,
Janta Colony, Jaipur,
Rajasthan 302004, India
Phone: +91-9829061317
Booking: +91-9636714444
Email: opy.ott@gmail.com
